At al99, we believe entertainment is best enjoyed when it's mindful and responsible. Our responsible gaming policy is committed to giving you a healthy and enjoyable gaming experience.
Responsible gaming means enjoying gaming and betting while staying consciously in control of your time, money, and mental state. At al99, we want every member to see gaming as entertainment — not a source of income or a way to solve problems.
Online gaming and betting is a fun leisure activity for millions of people. However, without proper boundaries, it can sometimes become a problem. al99 provides multiple tools and guidelines to help prevent that.
Thousands of members across Bangladesh enjoy safe, responsible entertainment on al99 every day. Our goal isn't just to offer great games — it's to build a healthy gaming culture.
al99's Commitment: We never encourage you to play beyond your limits. Every promotion we offer is designed in line with our responsible gaming policy.
Managing your finances is the most important part of responsible gaming on al99. Before you start playing, decide how much you can afford to spend. That amount should be money you can comfortably lose without it affecting your daily life.
On al99, you can set your own deposit limits, betting limits, and session time limits. Use these tools to stay in control.
Keep in mind: Always keep your gaming budget separate from your everyday expenses. Never use money set aside for rent, food, education, or medical costs on gaming.
Time management is another key aspect of responsible gaming. On al99, decide in advance how long you will play each day. Extended gaming sessions can lead to mental fatigue and impair your judgment.
Using gaming to cope with depression, loneliness, or stress can make things worse. al99 recommends that if gaming has become the main driver of your mood swings, take a break immediately and seek professional help if necessary.
Responsible gaming is not just about financial control — it's also about maintaining your mental well-being. Whether you're excited after a win or frustrated after a loss, always make decisions with a clear head.
Warning: If you feel gaming is affecting your life, family, or work, contact the al99 support team. We're here for you.
If you answered 'yes' to any of the above, take a break right now and contact support.
The al99 support team is always here for you.
Tools we provide to keep you safe
Set your own maximum daily, weekly, or monthly deposit limit. Once a limit is in place, it cannot be exceeded.
Decide in advance how long you want to play. When your time is up, al99 will automatically alert you and suggest taking a break.
Temporarily deactivate your account for a set period. You can choose a cooling-off period ranging from 24 hours up to 6 weeks.
If you feel you need a longer break, the self-exclusion feature lets you lock your account for anywhere from 6 months to permanently.
View your full betting and win/loss history at any time. Analyze your own patterns to make more informed decisions.
Al99 ensures that only users aged 18 and above can access the platform. KYC verification is strictly enforced.
Use these questions to assess whether your gaming habits are healthy
Result: If you answered 'yes' to more than three questions, it's time to review your gaming habits. Reach out to al99 support or take a break for a while.
If you notice any of these signs, act immediately
Gradually increasing your bet size to chase the same excitement is an early sign of addiction.
Repeatedly playing to recover lost BDT — known as 'chasing losses' — is very dangerous.
Lying to or hiding your gaming activity from family and friends is a serious warning sign.
Going into debt, draining your savings, or being unable to pay bills because of gaming are very serious warning signs.
Problems in your family relationships, friendships, or career caused by gaming should not be ignored.
Playing games to cope with negative emotions, or feeling anxious and restless when you cannot play, are signs of emotional dependency.
If you think there's a problem, follow the steps below
The first step is acknowledging there's a problem. That's not a weakness — it takes courage.
Take a break on al99 using the cooling-off period or self-exclusion feature.
Al99's 24/7 support team is ready to provide the tools and guidance you need.
Open up to a family member or a trusted friend. Having support can make a real difference.
If needed, consult a mental health professional. Gaming addiction is treatable.
Learn about al99's built-in protection tools
Set a maximum stake per bet so you don't lose too much in a single session.
Set a daily or weekly loss limit — once you reach it, your session will automatically stop.
You will receive periodic reminders about your gaming time and spending.
Schedule automatic account locks during late-night hours — for healthier sleep.
Answers to our members' most frequently asked questions
Follow responsible gaming principles and enjoy gaming on al99 with peace of mind. Join today — let entertainment be healthy and fun.
Register Now Log In