Al99 Terms & Conditions — Read Before Use

1 General Rules

Al99 (hereinafter referred to as the "Platform" or "we") is an online gaming and Sports Betting platform operated through the website https://al99.onl. These terms and conditions apply to all use of the Platform's services.

By registering on al99, you confirm that you have read and agree to comply with these terms and conditions, our Privacy Policy, and our Responsible Gaming policy.

• These rules may be updated at any time. Continued use of the Platform after any changes constitutes acceptance of the updated rules.
• All services on al99 are operated in Bangladeshi Taka (BDT).
• The platform operates in compliance with all applicable laws and regulations.
• Al99 reserves the right to modify, suspend, or discontinue any service at any time without prior notice.

2 Eligibility & Registration

To open an account and use services on al99, the following conditions must be met:

You must be at least 18 years old to use al99. Use of gaming or betting services by minors is strictly prohibited. al99 reserves the right to verify your age at any time, and accounts may be suspended if verification cannot be completed.

Each individual may only create one account. If multiple accounts are found belonging to the same person, all accounts will be closed and any accumulated balance may be forfeited.

• Accurate and truthful information must be provided at the time of registration.
• Mobile number and email verification are mandatory.
• You must respond to any KYC (Know Your Customer) verification requests.
• Registration using third-party information is not permitted.

3 Account Management

You are solely responsible for the security of your al99 account. Do not share your password or login details with anyone.

• Use a strong password — combine letters, numbers, and special characters.
• We recommend keeping two-factor authentication (2FA) enabled on your account.
• If you notice any suspicious activity, report it to support immediately.
• Avoid logging in from public computers or unsecured networks.

Al99 may request a copy of your national ID, passport, or other identification document at any time. Full KYC verification may be required before withdrawals are processed. Accounts may be temporarily suspended if verification is not completed within the specified timeframe.

4 Deposits & Withdrawals

All financial transactions on al99 are fully secure and processed through Bangladesh's most popular mobile banking services.

• The minimum deposit amount applies as specified on the site.
• Deposits must be made from a payment account registered in your name.
• Any funds sent from a third-party account will be returned, and any associated bonuses will be cancelled.
• Deposits via bKash, Nagad, and Rocket are processed instantly.

• Your account must be fully verified before any withdrawal can be processed.
• Withdrawals can only be made to the same payment method used for the deposit.
• Winnings derived from bonuses are subject to wagering requirements.
• Al99 reserves the right to withhold withdrawals if fraudulent activity is suspected.
• Withdrawals are processed within a specified timeframe.

5 Bonuses & Promotions

Al99's bonuses and promotional offers are subject to specific terms. Please read the conditions of each offer carefully before claiming any bonus.

• The Welcome Bonus is available to new members only and applies once on the first deposit.
• A specific wagering requirement must be met before any bonus can be withdrawn.
• Bonus balances cannot be withdrawn directly.

• Any attempt to claim bonuses through multiple accounts will result in all bonuses being cancelled.
• Bonuses expire automatically once their validity period ends.
• Al99 reserves the right to modify or discontinue any bonus program at any time.
• Cashback bonuses are calculated based on net losses only.
• Entering a promotion more than once is not permitted if the terms specify a single entry.

6 Betting Rules

The following rules must be strictly followed when placing bets on al99. Understanding these rules is essential for a proper betting experience.

• A bet is only considered valid once confirmed — bets in a pending state may be cancelled.
• No bets other than live bets will be accepted after an event has started.
• Al99 reserves the right to void any bet placed with incorrect odds resulting from a technical error.

• If an event is cancelled, the stake for that bet will be refunded.
• If an event is rescheduled, bet outcomes will be determined based on the new date.
• In the event of an incomplete match, al99's decision shall be considered final.

Maximum win limits apply to each bet type and event. al99 reserves the right to complete a verification process before processing payment on any significant win.

7 Prohibited Activities

The following activities are strictly prohibited on al99. Violations may result in permanent account closure and forfeiture of any balance:

• Placing bets or playing games using bots or automated software.
• Attempting to hack an account or use another person's information.
• Using the platform for money laundering or any other illegal financial activity.
• Exploiting the bonus system to gain an unfair advantage.
• Creating multiple accounts to claim the same offer more than once.
• Attempting to launch cyberattacks or spread malware on the al99 system.
• Fraudulently influencing or colluding with other players.
• Operating an account on behalf of a minor.

8 Responsible Gaming

Al99 believes gaming should be a source of enjoyment, not a cause of problems. That is why we place the highest importance on responsible gaming.

• Members can set their own deposit limits, bet limits, and session limits.
• A cooling-off period can be requested at any time if needed.
• The Self-Exclusion feature allows you to close your account for a specified period.
• Al99 reserves the right to warn members who show signs of excessive gaming.

To learn more about Responsible Gaming, visit our Responsible Gaming View the page.

9 Privacy

Al99 takes the protection of members' personal information very seriously. To learn more about how we collect and use your data, please Privacy Policy Read the page.

• Member information is not shared with third parties, except where required by law.
• Cookie and browsing data are used solely to improve the quality of our services.
• Members may request to update or delete their personal information at any time.

10 Changes & Termination

Al99 reserves the right to modify these terms and conditions, in whole or in part, at any time. Changes take effect immediately upon publication.

• Members will be notified of significant changes via email or in-app notification.
• Al99 reserves the right to suspend any account found to be in violation of the rules.
• You will be given the opportunity to withdraw any legitimate balance before your account is closed. This does not apply to bonus funds or any balance under suspicion.
• Any dispute with al99 must first be raised with the support team for resolution.